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March 23, 2005

Data loss.

How do we feel when we lose information saved to an electronic device?

Whether we know it or not, I believe many of us experience grief.

I just returned from my local Sprint Store to have my Treo 600 serviced. I tried looking up a number from my call log this ayem, and the machine went batty, intermittently flashing me the Palm logo.

In the store, the helpful fellow behind the counter told me that they might need to do a hard reset. I told him he should do so only as a last resort. I knew that when I returned from my errands, my device would be as blank as the day it left the factory.

Serves me right for not backing up my data.

So, the many photos, creative notes, contacts, SMS chat threads, Web bookmarks and custom shortcuts that I've cultivated for the last 18 months are gone, gone, gone.

I invested a great deal of time customizing this device, and now, it's like having a stranger in my pocket.

Posted by Your Protagonist at March 23, 2005 04:33 PM